Testimonials

Carlisle Living AwardsWhen we won the Carlisle Living ‘Best Large Independent Retailer’ award, we were extremely proud and the customer nomination testimonials were given to us from Carlisle Living team. The identity of the customers had to remain anonymous due to data disclosure but we were blown away and very humbled by our client’s comments.

“We have shopped with this company since they opened on Victoria Viaduct. They have been constantly reliable for top quality equipment and for major installations through to dealing with minor problems which can occur. They are very knowledgeable on the latest developments in kitchens and bathrooms, are prepared to travel some distance to install and are very reliable on home visits.”

 

“This is a spectacularly good small business which has been doing work for us over a number of years. This year they did more work for us and after all these years they have not let standards slip in any way. Their attention to detail and care in making sure the customers get what they want stand them apart. They are not concerned with selling you the most expensive product but in giving you what you actually want. It is difficult as a company expands to keep standards up and make sure these standards are kept to at all levels but T and C manages this right from consultant to plumbers.”

 

“-- a wide range of high quality products for kitchens , bathrooms and bedrooms , great showroom --friendly and highly professional staff to guide and help you make the right choices within your budget --- innovative design skills to optimise space and create beautiful interiors ---attention to detail to ensure a first class outcome for the customer Sometimes fitting a new kitchen or bathroom can be very stressful .and for most people it is a big financial investment Town & Country make the whole experience from planning to completion so much easier , and with their skill and expertise the results are simply stunning !!”

 

“They provide a superb service. Extremely knowledgeable about their products, willing to listen to their customers and in doing so they pick-up on so many things - they get an understanding of their customers likes and dislikes - so they start to be able to quickly go to the products that they will be a good "fit " for their customers. You feel valued from the moment you walk through the door of the shop. They will spend as much time as the customer needs to make decisions on bathrooms or kitchens. the employees who come to the house to install the products are also highly knowledgeable, on time, willing to explain things to you ------- and most importantly leave everything in correct working order and everything cleared away. A BRILLIANT RETAILER”

 

“Town and Country Interiors fitted my kitchen and bathrooms and I found them to be a highly motivated, helpful and forward thinking company. I would definitely recommend them to anybody wishing to carry out renovation work to their homes.”

 

“They give excellent service, from design to finished product and the after care service is second to none!”

 

“This retailer has given excellent service in design, expertise, workmanship and follow up support although it has to be said that the work was so well done that there was very little follow up needed. The products they work with are good quality and surprisingly reasonably priced for the quality they represent. For the more affluent client they can offer luxury and custom made but the essence of their success must be their sound design skills, quality products, reliability and integrity delivered in the most engaging and well-mannered way. They shine in Carlisle and would shine anywhere in the country.”

 

“The level of personal service offered by the company in every aspect from design to completion is excellent. The designs are extremely well thought out and consideration is given to the customer's needs at every point and help given at every stage to ensure that the right choices are made. The work is carried out to a very high standard and their after sales service is amazing. They obviously pride themselves on their standards and do everything they can to ensure their standards remain high in every area of the business. The attention to detail, the personal attention, the quality of workmanship and the after sales service by far outstrips anything offered by the large national companies.”

 

“Excellent customer service, creative thinking and quality products”

 

“Got great personal service from them when we bought and had a new kitchen fitted, best quality kit and great personal service.”

 

“The experience from concept designs through to installation for both bathrooms and kitchen was excellent. Many, many thanks to Roy and the team at Town and Country Interiors.”

 

“Outstanding advice, imaginative design and installation. They were reliable, fast and innovative in their service. We would not hesitate to recommend them or use them again ourselves.”

 

“Friendly, knowledgeable service, lots of ideas, helpful advice.”

 

“They did my kitchen and it is simply beautiful, lovely service, brilliant design and a lovely bunch of people. London style in a regional setting.”

 

“Excellent service - excellent after sales and always willing to sort out any problems that may occur - good communication. We have had several fits and refits by this company - always efficiently and expertly carried out - no extra/hidden costs added - would recommend this kitchen/bathroom company highly!”

“Excellent service. Very ready to give advice without any pressure to spend. Very professional and friendly”

“Fantastic quality, fantastic service, fantastic innovative designs, says it all.”

 

“I have dealt with this company for over 14 years and their attention to any query has been excellent. Their on-going service is excellent even if the initial purchase is fourteen years old. I have no hesitation in recommending them for any award.”

 

“This company deserves the award for Fantastic design and great aftercare, everyone i know who has bought anything from them can’t give enough credit.”

 

“Excellent service and exceptional quality and installation. One extremely happy customer”

 

“They are probably one of the best companies we have ever dealt with, for quality of design, thoughtfulness and good customer relationships.”

 

“Personal service, standard and quality of work, great communication, nothing too much”

 

“This company go the extra mile to meet your requirements and more within your budget. They are creative in their design ideas and thorough and professional when it comes to the installation. All of the staff from sales to fitting are professional, thorough and friendly and a real pleasure to deal with.”

 

“Their attention to detail, friendly attitude and amazing customer service makes me want to keep going back again and again.”

 

“From start to finish the service you receive from Town and Country is 1st class. Great designs to suit your individual needs and home, Fantastic team of skilled tradesmen who are so professional and talented that the end result really did produce for me the "Best Bathroom Ever", It was installed 2 years ago and still looks Fabulous.”

 

“Excellent range of interiors, helpful, practical and did what they said they would, when they said they would, always with a smile.”

 

“The best high level products and excellent customer experience.”

 

“Professional Designers with family values with extremely high standard of finished rooms.”

 

“Fantastic staff & service. I had my kitchen designed and fitted by them about 7 years ago and it's still as perfect as the day it went in. I'm so delighted that I recommend them to everyone and had a bathroom done by them too. The things they sell are so unique! Have a look at their showroom - stunning! Just brilliant service.”

 

“Focus on the customer experience is outstanding. The passion shown by the owners and employees for their specialism encourages enthusiasm throughout the buying process and a reassurance that the end result will be exactly what you want or even better!”

 

“They demonstrated a determination to achieve the best possible result from design to installation of my bathrooms. The complexity created several problems that were resolved as quickly as possible.”

 

“They deliver quality every time with the level of service many of us still expect!”

 

“Consistently high quality products and service.”

 

“Personalised and bespoke service from a professional team who respond positively when any problems arise providing an exceptional product tailor made to your needs”

 

“Warm & friendly team of people who offer a fantastic service & offering of stylish bathrooms & kitchens”

 

“I believe they deserve this award as they are an enthusiastic, helpful and friendly team. They are a well established and popular company and have been in the business now for many years and go the extra mile to assist their customers both old and new.”

 

“Very Professional, High Standards & Consumer Focussed Investment in Studio, Staff & Consumer Experience Working Together - A Great Business Partner for Miele”

 

“This retailer offers unique kitchen and bathroom designs, and unlike big chain retailers, they hire highly qualified staff and professionals to give a bespoke service. Also the shop contributes very much to give a look of the City Centre more unique, rather than standards shops that you can find in all City Centres over the Country.”

 

“For their stylish and great quality products and brilliant customer service.”

 

“A very well established and successful company. Beautiful rooms created by amazing team of designers and fitters.”